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Bookshop Help

Registration for new users is currently unavailable due to site maintenance.


To place a bookshop order:

For orders at the List Price please use Speedy Checkout.

To receive Other Society member discount please download and complete an order form and email it to [email protected]. You can also phone +44 (0)1225 445046 (9am to 4pm, Monday to Friday) to place your order.

Fellows can login and receive their GSL member discount.

 

Prices are subject to change at short notice due to publisher or supplier increase. If you are ordering from a catalogue please check the online bookshop for the up-to-date price.


The Bookshop FAQs should answer any questions you might have, for any other queries please visit the site FAQs page.  For further help with the Bookshop, please email the Publishing House.


I have forgotten my username and/or my password

Please go to the contact us page, complete your details, select Website as the department and click Send.


How do I change my username and/or password?

Please go to the contact us page, complete your details, select Website as the department and click Send.


How do I purchase items from the Bookshop using Fellow and/or other member discounts?

Fellows of the Geological Society - please login using your Society pre-registered username and password to view and purchase at the Fellows price.

Friends of the Geological Society receive a 40% discount off the list price of books in the Society Special Publications series. This discount applies to purchases made at the Burlington House Bookshop or to orders sent to the Publishing House by fax, telephone, email or post. This discount is not available via the online bookshop, please download and complete the general order form on the catalogues page.

AAPG, SEPM, IAVCEI, PESGB, Micropalaeontological Society, Yorkshire Geological Society, Edinburgh Geological Society, Geological Society of Glasgow, European Federation of Geologists, Geological Society of America, Geological Society of Japan*, Geological Association of Canada and Royal Astronomical Society members receive up to 40% discount on selected Geological Society titles (listed as the "Other societies price" on GSL titles).

Geologists' Association members receive the Fellows price on GA Guides only.

To purchase titles at the relevant member rate please login using your username and password. If you are a new user or have recently joined a new membership organisation please download an order form or contact the Publishing House to place your order.

    • AAPG members also receive the "Other societies price" on AAPG titles.
    • SEPM members also receive the "Other societies price" on SEPM titles.
    • IAVCEI members also receive the "Other societies price" on IAVCEI titles (a 50% discount off the list price).
    • Micropalaeontological Society members also receive the "Other societies price" on TMS titles (a 50% discount off the list price).
    • Geological Society of America members also receive the Fellows price on GSA titles.

    *Geological Society of Japan members are not currently able to order online. Please download and complete an order form to receive your discount.

    Mineralogical Society of America and Mineralogical Society of Great Britain & Ireland members receive discounts on the GSL Rock-Forming Minerals series only - please contact the sales department for an order form. 

    Corporate Affiliate members do not receive discounts on Society publications or subscriptions.


    Which payment methods are accepted on the online bookshop?

    We accept Visa, Visa Delta, MasterCard or AmEx online. Cards are debited as soon as the order is placed. Payments are debited in GBP (pounds sterling) and converted to local currency by the card company/bank. A confirmation email will be sent as soon as the order is completed.

    Please note: No further items can be added to the order and the delivery method cannot be changed after checkout has been completed.

    We accept GBP cheques or account transfers for offline payments. Please complete the order form on the catalogues page. (Please note that Sale titles must be ordered and paid for online within the sale dates). 


    What is the delivery charge for my order?

    • UK delivery: +5% of order total (minimum £4.50),
    • European delivery: +15% of order total (minimum £9.00),
    • Rest of World delivery: +15% of order total (minimum £13.50).
    Standard overseas postage is by surface mail. Airparcel or DHL delivery rates are available at checkout step 2.


    I have not received a confirmation email, what does this mean?

    First, please check your spam/junk mail folder in case the message has been diverted. If it is not there please call the sales office on +44 (0)1225 44 50 46 or email us with the order details to clarify. The sales office is open 9.00am to 5.00pm, Monday to Friday.


    I have tried to place an order but the system will not accept my payment details, what should I do?

    If your payment is by Visa, MasterCard or AmEx please check that all the card details on the payment screen are correct. Cards can be refused authorisation for several reasons - insufficient funds, a block on foreign or charity transactions or recent suspicious activity on the account. Please contact the card issuer to check if there is a problem.

    Please contact us before placing your order again to ensure it is not duplicated.

    We can try to process the card payment manually - please complete the order form on the catalogues page and fax or scan and email it to us.


    Do I have to pay VAT (Value Added Tax)?

    VAT is not charged on books. The current UK rate of VAT (20%) will be added automatically on DVD, Video, CD-Rom, stationery (Rite in the Rain products) and rolled maps and charts for delivery within the UK. VAT is also applicable on these items for delivery within the European Union unless a company or institution VAT number is provided when you register or at checkout step 1.

    VAT is not charged for delivery to countries outside of the EU.

    Once your delivery address is confirmed at checkout the appropriate VAT will be charged.

    The Society VAT number is GB 877 0147 09.


    How soon will my order be processed and dispatched?

    Orders are usually processed and dispatched within 3 working days. UK orders: If you require delivery by a specific date please call us to place your order.

    During busy periods (e.g. an online sale) please allow up to 10 working days for dispatch.

    Orders are dispatched in the order that they are received. A notification email will be sent as soon as the order is dispatched from our warehouse.


    How will my order be delivered?

    UK delivery is by Royal Mail or ParcelForce. (ParcelForce deliveries require a signature on delivery). We are happy to arrange delivery to your work address. Delivery times: please allow 2 to 7 working days from receipt of the notification of dispatch email. If you require delivery by a specific date please call us to place your order.

    Overseas parcels are collected from us by Royal Mail and then go into your local mail service (unless Airparcel or DHL has been selected at checkout). At checkout step 2 use the postage method drop down to view the options and prices for your parcel. Delivery times (from the date of the notification of dispatch email): Standard surface mail can take 2 to 8 weeks for delivery. Airparcel can take up to 10 working days and DHL up to 5 working days. Delivery times can be affected by customs clearance. Customs fees or local taxes may be charged to the recipient before delivery can be made.

    A receipt will be sent with your order – it will either be inside the parcel or in a “Documents Enclosed” envelope on the outside.


    I am a Bookseller, how can I get my bookseller discount?

    Please email your order to us as it cannot be processed through the online bookshop. The trade discount is 10% and normal postage rates apply. If you pay online the full amount will be charged as payment is immediate (the difference will not be refunded).

    Trade discount does not apply to Sale titles, the Rock-Forming Minerals set or titles distributed by GSL for other publishers.

    Please order Mineralogical Society, Wiley-Blackwell, Dunedin Academic Press, British Geological Survey, Collins Press, Worple Press, Granta, Cambridge University Press, EAGE, ICE, Rite in the Rain or Whittles publications direct from the relevant publisher. 


    How can I view and purchase Sale items?

    Online sales are run throughout the year and items can be viewed in the online bookshop during the sale. Sale titles must be ordered online within the sale dates to obtain the reduced price. You do not have to be a GSL member or registered on the site to purchase items at the sale rate. Sign up to our bookshop newsletter to be kept informed of upcoming sales.


    Why is there no ‘Add to Basket’ option on the title I want to order?

    Products with no ‘Add to Basket’ button are unavailable for one of the following reasons which will be visible in the product listing:

    • Not Yet Published – The title will be available to buy as soon as we receive stocks into our warehouse. Please note that the Publication Date on the listing is an estimate.
    • Out of Stock – The title is on order from the publisher or reprinting. If you require an out of stock item please email the sales department with the details and we will try to provide a date for availability.
    • Out of Print – The title is no longer available. If an alternative edition is available there will be a link in the product description. We do not hold stocks of out of print titles - please try a second-hand bookseller for a print copy. For GSL titles you may be able to view content of the title electronically via the Lyell Collection.
    • We no longer distribute this title – please contact the publisher direct to place an order.

    Who do I contact for help with event registration or payment of membership fees?

    Tel: +44 (0)20 7434 9944.

    Conference office email: [email protected]

    Membership office email: [email protected]